General Data Protection Policy

Article 1: Introduction

We have created this policy to inform you about how we collect and use your personal data, as well as your rights regarding data protection under applicable laws and regulations.

In accordance with the applicable regulations on personal data protection, particularly Organic Law No. 2004-63 of July 24, 2004, regarding the protection of personal data, our company is committed to protecting all information collected through our platform.

This privacy policy complements the legal notices and the General Terms of Use that users can view on our website www.mahassen.com.tn.

The goal of this privacy policy is to provide you with all necessary information about the collection and use of your personal data so that you can make an informed decision when using our site.

Article 2: General Principles Regarding Data Collection and Processing
The information collected will be processed in compliance with Organic Law No. 2004-63 of July 24, 2004, on the protection of personal data.

www.mahassen.com.tn is committed to processing data ethically and not sharing it with third parties.

This Privacy Policy applies to personal data necessary for conducting transactions, including:

• Subscription to services

• Account management

• Payment operations

• Customer relations

• Handling inquiries and complaints

• Online account access

• Card payment execution

• Prevention of identity fraud and payment fraud

• Ensuring service security

• Compliance with legal obligations such as anti-money laundering and counter-terrorism financing.

www.mahassen.com.tn implements security measures to protect data and notifies users of any security breach that poses a high risk to their rights and freedoms.

Article 3: Personal Data Collected and Processed During Site Navigation
The site www.mahassen.com.tn collects various personal data, including:

• Identification information

• Contact details

• Financial and transaction data

• Login data

• Correspondence data

• Geolocation data

• Other information necessary for completing transactions.

This data is processed as part of service subscriptions, service usage, account management, authentication, assistance requests, fraud management, and compliance with legal obligations, such as anti-money laundering and counter-terrorism financing.

www.mahassen.com.tn implements security measures to protect this data, which is used for account management, fraud prevention, and other purposes related to the services provided.

Transaction records, including order confirmations and invoices, are stored in the site's publisher's computer systems during online payments.

Article 4: Data Transmission to Third Parties
The personal information collected by www.mahassen.com.tn is not shared with third parties and is exclusively processed by the site's publisher.

Article 5: Data Hosting
The data is hosted in Tunisia.

Article 6: User Rights
In accordance with personal data processing legislation, the user has the following rights: they can access, update, modify, or request the deletion of their data by sending a registered letter, accompanied by a copy of their identity document.
If the user has a personal account, they may request its deletion by sending a registered letter with a copy of their identity document.

The request for data deletion will be processed within 30 working days.

Article 7: Modification of Privacy Conditions
This privacy policy is always accessible on the website www.mahassen.com.

The publisher reserves the right to modify it to ensure compliance with current legislation. Therefore, users are encouraged to regularly review this privacy policy.